Windows 10 Deployment Technician

  • Location

    Silver Spring, Canada

  • Sector:

    IT Support & Tech

  • Job type:

    Temporary

  • Contact:

    Tavia Delisser

  • Job ref:

    13614

  • Published:

    9 months ago

  • Duration:

    5.0

  • Expiry date:

    2019-11-12

  • Startdate:

    2019-11-13

Job Title: Win 10 Deployment Technician
Type: Contract - 7 weeks
Location: Silver Spring, Maryland 20910, USA
Starts: November 4th 2019

Ends: December 20th 2019

Overview

The client needs help refreshing end user desktops/laptops with Microsoft Surface tablets.

Responsibilities

  • Follow established procedure to refresh end user hardware with the new MS Surface Tablet
  • Swap laptop/PC with new tablet
  • Configure and Install programs and applications as per the process
  • Complete a brief end user orientation of the new tablet with the end user

Formal Education & Certification

  • College diploma or university degree in the field of computer science and/or 3 years equivalent work experience
  • Certification in A+, MCSE or equivalent would be an asset

Knowledge & Experience

  • Experience with Windows Operating Systems (Windows 10) & PC Applications including MS Office Suite
  • Must have previous deployment experience with Microsoft Surface Tablets
  • Experience working with Office 365
  • Knowledge of Computer Hardware Systems and Peripherals
  • Working knowledge of the Internet & Internet technological/industry trends
  • Hands-on hardware troubleshooting experience
  • Ability to operate tools, components, and peripheral accessories
  • Able to read and understand technical manuals, procedural documentation, and OEM guides
  • Have at least 2 years of field/deskside support service experience doing hardware roll-outs, refreshes, and other deployment related activities

Personal Attributes

  • Effective interpersonal skills and relationship-building skills
  • Ability to present ideas in user-friendly language
  • Analytical and problem-solving abilities, with keen attention to detail
  • Punctual and able to work autonomously
  • Can follow a detailed procedure to setup programs on computers