WIN 10 Desktop Engineer

  • Location

    Morrisville, United States

  • Sector:

    Other Areas

  • Job type:

    Temporary

  • Contact:

    Archana Namasivayam

  • Job ref:

    12789

  • Published:

    4 months ago

  • Duration:

    12.0

  • Expiry date:

    2019-05-14

  • Startdate:

    2019-05-13

Position: Windows 10 Desktop Engineer 
Duration: 3 Months Contract 
Location: Morrisville North Carolina 

Role:

Perform intermediate IMAC (installs, moves, add, changes) activities:
hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, and printers

  • Handle software installation/support/upgrades
  • Perform deskside support services installing and troubleshooting of hardware,
  • software and network related issues


Requirements:

  • Have at 1 – 2 years of field/ deskside support service experience doing hardware roll-outs, refreshes, and other deployment related activities
  • Have at 1 – 2 years of deskside support experience
  • Have strong internetworking and troubleshooting skills
  • Have A+ certification
  • May have other vendor certifications from Cisco, Microsoft and/or from OEMs
  • (Dell, Toshiba, Lenovo, HP)
  • Must be a self-starter and have the ability to manage multiple tasks
  • Exceptional customer service skills
  • Good communication skills
  • Ability to work independently or as part of a team
  • Ability to complete tasks effectively with minimal supervision
  • Must have a minimum of a Diploma from a recognized IT program