Position: Network/ System Engineer
Duration: 3 Months Contract
Location: Toronto, ON
Job Description:
My client is looking out for a Network/ System Engineer.
What will you be doing?
- Monitoring, measuring and reporting on performance, capacity and quality of Production networks and converged Enterprise network
- Provide up-to-date network documentation and inventories
- Work closely with the rest of the team to ensure compliance to existing networking standards
- Take ownership and responsibility for the design, deployment, including but not limited to maintenance and monitoring of networks
- Deployment and maintenance of network infrastructure across multiple corporate sites
- Architecting, designing, implementing changes via our change management process
- Work with the Security team to implement best practices, new tools and technologies
- Deployment and maintenance of IP Telephony
- Identify areas of system improvement from an operations perspective
- Provide support to operations and IT staff – investigate and troubleshoot system operations and performance issues
- Respond to emergency issues, organize expert response, and coordinate final resolution.
- Collaborate with Legal and Compliance for any security incident or breach containment, assessment, mitigation and reporting
- Vendor management
- Demonstrated experience with installing and maintaining servers and enterprise storage, including related software and hardware
- Maintains security of servers and storage by implementing proper security software and settings, updates and other appropriate security measures
- Performs systems administration functions such as managing user accounts and profiles, and maintaining hardware and software inventory and licenses
- Identifies recurring hardware and software problems and recommends plans for prevention and resolution
- Ensures data security and availability through proper backup and verification procedures
- Supports user requests for administrative systems
- Advocates information technology security “best practices”; ensure systems conform to company security standards and policies
- Assists in IT hardware and software rollouts, including PCs, printers, phones, other IT resources
- Participate in 24x7 on-call support rotation as required
- Support and lead the operations of cloud and on-premises infrastructure and conduct periodic maintenance exercises, which may involve work outside normal business hours
We’re looking for candidates with experience with:
- Various operating systems including Windows Server 2008, 2012 and 2016
- Virtualized environments using Citrix XenServer or Hyper-V
- Experienced in managing LAN, WAN, and virtualized network environments including routing, firewall rules, VPNs, etc.
- Working knowledge, that you can speak to, of server hardware components and data center equipment such as UPS’s, PDU’s and be conceptuality aware of structured cabling standards and best practices.
- Working knowledge of specialized applications services such as LDAP, SMTP, SFTP, SNMP, etc. would be an asset
- Demonstrated experience on your resume supporting end-user IT hardware and software
- Perform tasks in an efficient and effective manner
- Ability to exhibit a positive attitude and to deal with coworkers and customers tactfully and courteously in order to maintain effective service-oriented relationships
- Ability to communicate effectively and follow oral and written instructions
- Demonstrated experience with Cisco switches, Dell switches, PaloAlto and Meraki Firewall
- Experience with Citrix XenApp, MS Office 365, MS Azure Active Directory and Trend Micro
Required qualifications:
- A degree or diploma in Computer Science, Engineering, a related field, or equivalent work experience
- 5+ years of networking experience in a multi-vendor environment
- Experience operating a 24x7 mission critical environment
- Quick thinking and problem solving under pressure
- Excellent written and oral communication
Nice to have:
- Telephony experience for managing and troubleshooting third party systems
- Knowledge of Voice Gateways, SIP trunks