System/ Network Administrator

Location Mississauga, Canada
JobType Temporary
Salary
Reference 13056

Job Title: System and Network Administrator

Type: Contract - 6 month

Location: Mississauga (preferred), Burlington, or Hamilton (choice to work out of any of these 3 offices)

Responsibilities:

Server Infrastructure

  • Support Windows server environment
  • Support physical and virtual servers on VMware and MS Hyper-V clusters
  • Provision, install/configure, operate, and maintain system hardware/software and related physical/virtual infrastructure
  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs
  • Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities
  • Upgrade and configure system software that supports infrastructure applications or per project or operational needs


Operational Support

  • Identify and deliver required hardware service levels according to company policies.
  • Liaise with, and provide training and support to, end users and staff on equipment operation and other issues.
  • Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, and other products.
  • Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user software and networking software products.
  • Perform on-site analysis, diagnosis, and resolution of complex hardware problems for a variety of end users, and recommend and implement corrective solutions, including off-site repair as needed.
  • Receive and respond to incoming calls, pages, and/or e-mails regarding hardware problems.
  • Document instances of hardware failure, repair, installation, and removal.
  • React to time sensitive issues when problems occur (crisis management).
  • Responsible for all systems management / monitoring of the desktop/laptop environment throughout the entire lifecycle of the end-user devices.
  • Responsible for all software packaging / deployment to the desktop / laptop environment to the entire enterprise.
  • Responsible for defining, documenting and maintaining desktop / laptop standards to the entire enterprise.
  • Responsible for defining, documenting and maintaining desktop / laptop images to the entire enterprise.
  • Responsible for asset management of the desktop / laptop environment for the entire enterprise.
  • Responsible for license management, including compliance and renewal activities relating to the desktop / laptop environment for the entire enterprise.
  • Responsible for effective provisioning, installation/configuration, operation, and maintenance of for all desktops / laptops for the entire enterprise.
  • Responsible for ensuring the integrity of the desktop / laptop environment by ensuring the environment is routinely patched on a monthly basis.
  • Maintain operational, configuration, or other procedures
  • Participate in technical research and development to enable continuing innovation within the infrastructure
  • Ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values
  • Maintain standard documentation and procedures for current operations, cross-training and Disaster/Recovery

Project Management Support

  • Provide technical assistance with projects during all project phases of the standard Project Management methodology
  • Complete assigned tasks in project server to support internal client services or interdepartmental projects through the deployment of hardware and software.

Qualifications:

Knowledge & Experience

  • Minimum 5 years of experience in a similar role
  • Excellent technical knowledge of corporate networking, and other hardware including:
    • Windows Server Platforms
    • Windows Desktop Platforms
    • Microsoft Active Directory
    • Third-party Licensing
    • Microsoft DHCP, DNS, Group Policy
    • Microsoft System Center 2012 (SCCM, SCOM, SCVMM, SCSM, DPM)
    • Enterprise Mobility Management Solutions
    • Enterprise Collaboration Solutions
  • Comprehensive hands-on hardware troubleshooting experience.
  • Knowledge of scripting languages and system automation (PowerShell, batch)
  • Ability to read and understand technical manuals and procedural documentation