Solutions Specialist - HPE

  • Location

    Etobicoke, Canada

  • Sector:

    Other Areas

  • Job type:


  • Contact:

    Dhara Majmundar

  • Job ref:


  • Published:

    about 2 years ago

  • Duration:


  • Expiry date:


  • Startdate:


  • Job Title:    Solutions Specialist - HPE
  • Type:           Permanent
  • Location:      Etobicoke, ON

Job Description:

Our client is looking for a Solution Specialist who will be proactively drive revenue and profit specific to a dedicated brand and product sets. This role works directly with Account Managers, sales leadership, and partners on whitespace opportunities.

Key Role 

  • Be a subject matter expert on the designated partner’s products, programs and go to market strategies and communicate them to internal sales.
  • Assist sales and designated partner with field alignment and account mapping within assigned territory.
  • Responsible for answering presales technical questions relating to their assigned partner or category
  • Attend customer facing events and/or conference calls to communicate the value add of company and the partner.
  • Facilitate training for assigned territory on partner’s products, services and programs.
  • Assist the partner and Product and Partner Management (PPM) contacts in creating messaging and promotions that directly align with the specific customer set that is being supported and
  • Develop and execute to quarterly sales plan.
  • Complete monthly scorecard identifying sales engagement, pipeline and market trends.
  • Cultivate relationships between partner sales team, internal Sales, & Leadership teams.
  • Act as a liaison between internal Sales and Product and Partner Management (PPM) to identify opportunities for product, program and partner alignment improvements.
  • Understand the market trends and specific needs of assigned segment and/or region as well as be able to identify and communicate wins/challenges of the business internally and externally.
  • Understand the competitive landscape in assigned segment and/or region and how market conditions can impact the company and the partner being supported.
  • Have excellent knowledge of company service offerings and the process in which account managers attach them to client products.
  • Proficient in company tools and process such as SPS, AS400, bid desk, returns etc.

Area of Responsibilities 

  • Maintain effective communications with all stakeholders.
  • Provide monthly progress reports to Partner and internal stakeholders.
  • Represent the assigned brand in meetings and speak to brand performance, category performance, program/promotion results, and current initiatives.
  • Provide comprehensive reporting both internally and externally on brand performance, category performance, industry trends, and market share.
  • Success Metrics:
    • Meet or exceed designated partner revenue expectations for assigned partner and region.
    • Positive feedback from assigned sales channels through bi-annual surveys.
    • Meeting or exceeding designated partner controllable margin expectations for assigned partner.
    • Assigned regions bid pricing usage.
  • Obtain and facilitate necessary partner and industry certifications.
  • Travel as needed.
  • Other special projects upon request.


Minimum Qualifications 

  • Bachelor’s degree + 2 years sales/marketing experience, OR
  • 6 years experience in sales/marketing, OR
  • 4 years PPM experience + 2 years experience in sales/marketing

Other Required Qualifications 

  • Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders, including partner, company, and customer executives.
  • Proficient in Microsoft Office applications.
  • Demonstrated ability to multitask.
  • Demonstrated financial and business acumen.
  • Ability to think strategically and analyze information.
  • Strong willingness to learn.

Preferred Qualifications 

  • Bachelor’s degree plus 4 years experience in Sales and/or Marketing.
  • Established relationships and 3+ years experience selling.
  • Previous responsibility for monthly & quarterly sales targets.
  • Established track record of successful quote driven sales attainment.
  • Outstanding phone, platform speaking and presentation ability.
  • Familiarity in directing and maintaining enterprise-level sales proposals and contracts.
  • Strong working knowledge of the assigned market with a focus on additional learning.
  • Relevant industry certification for HPE such as ATP for Servers or Storage.