Software Tester and Support - QC

Software Tester/Support will be responsible for day-to-day software testing of various Windows, Web and Mobile applications. In addition to testing, this position also requires to provide support our software products.

Essentials Job functions:

• Design and execute test processes and procedures to ensure that software operates within defined requirements
• Develop and implement test plans, automation, and strategies
• Create and maintain automated test scripts and data
• Run test cases for large projects and change requests
• Document test results and Maintain test cases
• Maintain latest PI software builds and related SQL scripts
• Perform work flow analysis and recommend quality improvements
• Create/Update user manuals, SOPs and other related documents
• Receive and record software support requests
• Assign support tickets and ensure completion in a timely manner
• Update support tickets and communicate with customers
• Run functional and regression tests

Common Skills:

• Working knowledge of computer applications
• Interprets a variety of technical information
• Must be a team player
• Be create in problem solving and product feature analysis
• Own assigned tasks and deliver the results on time
• Ability to learn new technologies and update skills for current industry
• Excellent verbal and written communication skills in English
• Working experience in agile methodology

EDUCATION

• College Diploma or University degree in Computer Science, Database Development, or Related Area

Technological Requirements:

• Must have SQL Server experience
• Must have knowledge of bug tracking tools (JIRA, Azure DevOps, Zoho)
• Nice to have knowledge and experience with automated testing tool Selenium
• Windows Server 2008/2012/2016 knowledge preferred

Experience:

• 1-3 year work experience preferred