Software Tester and Support - QC

  • Location

    North York, Canada

  • Sector:

    Software LifeCycle

  • Job type:


  • Contact:

    Priyanka Verma

  • Job ref:


  • Published:

    almost 2 years ago

  • Duration:


  • Expiry date:


  • Startdate:


Job Title: Software Tester and Support
Type: Permanent
Location: Markham ON
Starts: September 2019 or ASAP

Position summary:

Software Tester/Support will be responsible for day-to-day software testing of various Windows, Web and Mobile applications. In addition to testing, this position also requires to provide support our software products.

Essentials Job functions:

  • Design and execute test processes and procedures to ensure that software operates within defined requirements
  • Develop and implement test plans, automation, and strategies
  • Create and maintain automated test scripts and data
  • Run test cases for large projects and change requests
  • Document test results and Maintain test cases
  • Maintain latest PI software builds and related SQL scripts
  • Perform work flow analysis and recommend quality improvements
  • Create/Update user manuals, SOPs and other related documents
  • Receive and record software support requests
  • Assign support tickets and ensure completion in a timely manner
  • Update support tickets and communicate with customers
  • Run functional and regression tests

Common Skills:

  • Working knowledge of computer applications
  • Interprets a variety of technical information
  • Must be a team player
  • Be create in problem solving and product feature analysis
  • Own assigned tasks and deliver the results on time
  • Ability to learn new technologies and update skills for current industry
  • Excellent verbal and written communication skills in English
  • Working experience in agile methodology


  • College Diploma or University degree in Computer Science, Database Development, or Related Area

Technological Requirements:

  • Must have SQL Server experience
  • Must have knowledge of bug tracking tools (JIRA, Azure DevOps, Zoho)
  • Nice to have knowledge and experience with automated testing tool Selenium
  • Windows Server 2008/2012/2016 knowledge preferred


  • 1-3 year work experience preferred