IT Field Technician

Location Langley, Canada
JobType Temporary
Salary
Reference 15326

Job Title: IT Technician ATM/POS

Type: Contract

Location: 20701 Langley Bypass, Langley, BC V3A 8G9

Duration: 3 months (Probability of extension)

Start Date: November 1st, 2021

Days/Hours: Work various and rotating shifts 7AM to Midnight, 7 days per week

Hours/Week: 40

Pay Rate: $22.00/hour, 0.40/km

Overview:
Technicians will be assigned to break fix calls for POS and Financial end clients

Mandatory skills

  • Must technical diploma and a minimum of 1 year field experience
  • Be responsible for basic installation, maintenance, and repairs on equipment within an assigned territory—all while keeping customers completely assured and satisfied. (And in compliance with agreed upon Service Level Agreements, of course.)
  • Wield your manual skills and perform work on products like ATMs, POS systems, kiosks and workstations.
  • Assist in site preparation, including installation of cable, staging of equipment, and minor testing of equipment.
  • Be a guardian of all assets used in the delivery of customer services (that’s tools, software, vehicles, documentation, and intellectual property). Which means you’ll maintain stellar records and an appropriate parts inventory.
  • Capture customer information so that we can complete any invoicing and stay in contact to make sure we’re providing the best possible service.
  • Must be fully vaccinated against Covid 19
  • Must have a valid drivers license and clean drivers abstract

PEOPLE DESCRIBE YOU AS:

  • Someone who just can’t help resolving problems before they start. We don’t know how you do it. But keep it coming. Because you’ll be a superstar when it comes to performing periodic preventative maintenance.
  • Driven to tackle any situation thrown at you, but also confident enough to ask for help when you need it. So if you’re ever feeling stuck in your role as a CE I, you’d always pull in the proper associate, team member, or territory manager who can help.
  • A stickler for record-keeping. Which comes in handy when you’re asked to log all customer calls and activity, plus track all expenses incurred in the delivery of services (like phone calls or driving).

YOU HAVE:

  • Amazing flexibility and a positive attitude. No. Matter. What. (We’re talking nights, weekends, overtime, flex shifts, and being on call to keep our customers happy.)
  • Your team in mind, even when you have to work solo.
  • A strong back. This position must require prolonged travel, rotating shifts, carrying and lifting tools and parts weighting up to 50 lbs., and bending, squatting, walking, standing and/or sitting for prolonged periods of time.

Tools required, standard technicians tools:
- Side cutters
- Allen Keys
- Pliers
- Measuring Tape
- Multibit Screw driver
- 12.7/16 wrench or wrench set