Service Delivery/Project Coordinator

  • Location

    Cambridge, Canada

  • Sector:

    Project Management

  • Job type:

    Temporary

  • Contact:

    Mithra Raveendran

  • Job ref:

    13822

  • Published:

    4 months ago

  • Duration:

    24.0

  • Expiry date:

    2020-02-02

  • Startdate:

    2020-03-02

Job Title: Service Delivery/Project Coordinator

Type: Contract: 6-months with the possibility of a 6-month contract extension

Location: Cambridge, ON 

Starts: Late December/Early January 

Ends: 6 months after start but could be extended  for another 6 more months

Responsibilities: 

  • Coordinate with IT Director, customer, and IT technical teams to ensure that customer requests are being processed and delivered to customer within agreed to timeframe
  • Ensure all documentation related to Information Requests, Transition Plans, new Services Requests, etc are organized and updated as to ongoing status
  • Take notes in various meetings between various stakeholders and customers
  • Manage the Microsoft Teams-based document repository where all requests will be stored
  • Ensure that all billing documentation is organized and ready for Finance to issue invoices. Ex. Timesheets, invoices, etc..

 

Qualifications: 

  • Must speak and write impeccable English
  • Must be able to interact with senior level management (VP, CIO, President, etc..)
  • Must have some understanding and experience (2-5 years) dealing with IT infrastructure and security areas
  • Experience dealing with IT vendors and contracts would be a great asset.