Senior Technical Writer

Position: Sr. Technical Writer

Type: 3 Month Contract, could extend

Location: Mississauga

JOB DESCRIPTION

Reporting to the CTO, the Technical Writer will work closely with CTO, Solution Architects, Operations Team to create technical user manuals and other customer-facing documents for company’s existing and new products. We are looking for a self-starter with at least 7 years experience as a technical writer in a high-technology environment.

Responsibilities:

· Research, write, edit, and publish documentation deliverables

· Coordinate with CTO, Solution Architects, Operations to develop technical documentation to support existing and new products.

· Provide creative and editorial support in the creation, review and production of technical user manuals and other documentation.

· Create customer-facing documents that are captivating, accurate, informative, and easy to understand.

Skills:

· University degree or College Diploma

· Minimum 7 years experience as a Technical Writer in a technology environment

· Excellent written and oral communication skills

· 5 years of Networking, Data Protection and Infrastructure experience

· Good listener with ability to think critically

· Strong problem-solving skills and detail oriented

· Excellent time management skills

· Able to effectively prioritize projects