Second Level Maintenance Technician (St. Catherines )

  • Location

    St Catherines, Canada

  • Sector:

    IT Support & Tech

  • Job type:

    Temporary

  • Contact:

    Junior Cassar

  • Job ref:

    13905

  • Published:

    5 months ago

  • Duration:

    24.0

  • Expiry date:

    2020-02-17

  • Startdate:

    2020-01-20

Title: IT Field Maintenance Technician St. Catherines

Duration: Contract - 6 months (possible extension)

Location St. Catharines, ON, L2R 7C2

Schedule:

Rotation shifts: You will work various and rotating shifts between 7 AM to Midnight, 7 days per week. The schedule is 5 consecutive days/week

 

Start: January 20th, 2020

Ends: July 17th, 2020

Responsibilities:

  • Technicians MUST have a car and will be driving between locations
  • There could be deployment on POS, ATMs and any break-fix requirements, the technicians will be provided one-week training on the equipment before being dispatched as a result they must be quick learners.
  • Rotating 7.5 hours shift - availability 7 days a week and 7 AM to midnight
  • Primarily for retail/ break-fix services
  • There could be deployment on POS, ATMs and any break-fix requirements, the technicians will be provided one-week training on the equipment before being dispatched as a result they must be quick learners.

Knowledge, Skills, and/or Abilities Required:

  • Have at least 2 years of field service experience doing hardware rollouts, refreshes, and other deployment-related activities
  • Have at least 2 years of desk side support experience
  • Have strong internetworking and troubleshooting skills
  • Have A+ certification
  • May have other vendor certifications from Cisco, Microsoft and/or from OEMs (Dell, Toshiba, Lenovo, HP)
  • Must be a self-starter and can manage multiple tasks
  • Exceptional customer service skills
  • Good communication skills
  • Ability to work independently or as part of a team
  • Ability to complete tasks effectively with minimal supervision
  • Must have a minimum of a Diploma from a recognized IT program
  • Networking, Mechanical, and ATM experience will be an asset
  • ATM experience is an asset


Tools required, standard technicians’ tools:

  • Side cutters
  • Allen Keys
  • Pliers
  • Measuring Tape
  • Multibit Screwdriver
  • 12.7/16 wrench or wrench set