Title: IT Field Maintenance Technician St. Catherines

Duration: Contract - 6 months (possible extension)

Location St. Catharines, ON, L2R 7C2

Schedule:

Rotation shifts: You will work various and rotating shifts between 7 AM to Midnight, 7 days per week. The schedule is 5 consecutive days/week

Start: January 20th, 2020

Ends: July 17th, 2020

Responsibilities:

Technicians MUST have a car and will be driving between locations
There could be deployment on POS, ATMs and any break-fix requirements, the technicians will be provided one-week training on the equipment before being dispatched as a result they must be quick learners.
Rotating 7.5 hours shift - availability 7 days a week and 7 AM to midnight
Primarily for retail/ break-fix services
There could be deployment on POS, ATMs and any break-fix requirements, the technicians will be provided one-week training on the equipment before being dispatched as a result they must be quick learners.

Knowledge, Skills, and/or Abilities Required:

Have at least 2 years of field service experience doing hardware rollouts, refreshes, and other deployment-related activities
Have at least 2 years of desk side support experience
Have strong internetworking and troubleshooting skills
Have A+ certification
May have other vendor certifications from Cisco, Microsoft and/or from OEMs (Dell, Toshiba, Lenovo, HP)
Must be a self-starter and can manage multiple tasks
Exceptional customer service skills
Good communication skills
Ability to work independently or as part of a team
Ability to complete tasks effectively with minimal supervision
Must have a minimum of a Diploma from a recognized IT program
Networking, Mechanical, and ATM experience will be an asset
ATM experience is an asset

Tools required, standard technicians’ tools:

Second Level Maintenance Technician (St. Catherines )