Second Level Maintenance Technician (SLM)

  • Location

    Scarborough, Canada

  • Sector:

    IT Support & Tech

  • Job type:


  • Contact:

    Priyanka Verma

  • Job ref:


  • Published:

    over 2 years ago

  • Duration:


  • Expiry date:


  • Startdate:



Title: Second Level Technician (SLM)

Type: Contract - 5 Weeks (Possible extension till September 15, 2019)

Location: Scarborough, ON 

Start: July 22, 2019

Ends: August 31, 2019

* Training for this location will be conducted at Mississauga, ON. The work will be completed at Scarborough ON.


Technicians will be compensated for millage 

Technicians MUST have a car and will be driving between locations 
There could be deployment on POS, ATMs and any break fix requirements, the technicians will be provided one week training on the equipment before being dispatched as a result they must be quick learners.

Knowledge, Skills, and/or Abilities Required:

Have at 1 – 2 years of field service experience doing hardware roll-outs, refreshes, and other deployment related activities

Have at 1 – 2 years of desk side support experience
Have strong internet working and troubleshooting skills
Have A+ certification
May have other vendor certifications from Cisco, Microsoft and/or from OEMs (Dell, Toshiba, Lenovo, HP)
Must be a self-starter and have the ability to manage multiple tasks
Exceptional customer service skills
Good communication skills
Ability to work independently or as part of a team
Ability to complete tasks effectively with minimal supervision
Must have a minimum of a Diploma from a recognized IT program

Networking, Mechanical and ATM experience will be an asset
Standard tools- for example

Tools required, standard technicians tools:

Side cutters
Allen Keys
Measuring Tape
MultiBit Screw driver

12.7/16 wrench or wrench set