Second Level Maintenance Technician - Barrie

  • Location

    Barrie, Canada

  • Sector:

    IT Support & Tech

  • Job type:

    Temporary

  • Contact:

    Janette Istifan

  • Job ref:

    13607

  • Published:

    about 2 months ago

  • Duration:

    24.0

  • Expiry date:

    2019-11-26

  • Startdate:

    2019-11-04

Title: Second Level Field Maintenance Technician

Start date: November 4th, 2019

Location:  Barrie region

Duration: 6 months

Mandatory requirement:

  • MUST have own vehicle and valid drivers license.
  • MUST have field service repair experience in either or all PCs, POS and ATM

Responsibilities:

  • Technicians MUST have a car and will be driving between locations
  • There could be deployment on POS, ATMs and any break-fix requirements, the technicians will be provided one-week training on the equipment before being dispatched as a result they must be quick learners.
  • Rotating 8 hours shift - availability 7 days a week and 7 AM to midnight
  • Primarily for retail/ break-fix services

Knowledge, Skills, and/or Abilities Required:

  • Have at least 2 years of field service experience doing hardware rollouts, refreshes, and other deployment-related activities
  • Have at least 2 years of desk side support experience
  • Have strong internetworking and troubleshooting skills
  • Have A+ certification
  • May have other vendor certifications from Cisco, Microsoft and/or from OEMs (Dell, Toshiba, Lenovo, HP)
  • Must be a self-starter and have the ability to manage multiple tasks
  • Exceptional customer service skills
  • Good communication skills
  • Ability to work independently or as part of a team
  • Ability to complete tasks effectively with minimal supervision
  • Must have a minimum of a Diploma from a recognized IT program
  • Networking, Mechanical, and ATM experience will be an asset
  • POS and/or Self Checkout equipment experience is mandatory
  • Technicians will be assigned to Break Fix and PMs calls

Standard tools- for example
Tools required, standard technicians’ tools:
- Side cutters
- Allen Keys
- Pliers
- Measuring Tape
- Multibit Screwdriver
- 12.7/16 wrench or wrench set