Second Level Field Maintenance Technician (Granby)

Location Granby, Canada
JobType Temporary
Salary
Reference 13385

Title: Bilingual Level 2 Field Maintenance Technician - Granby

Type: 6 Month Contract - (possible extension or permanent)

Location: Granby, QC J2G 2Z5

Schedule: Rotation shifts: You will work various and rotating shifts between 7 AM to Midnight, 7 days per week

Start: ASAP

Mandatory requirement:

  • MUST have field service repair experience in either or all PCs, POS and ATM
  • MUST have reliable transportation. Technicians will be compensated for mileage. 
  • Must be bilingual.

Responsibilities:

  • Technicians MUST have a car and will be driving between locations 
  • There could be deployment on POS, ATMs and any break-fix requirements, the technicians will be provided one-week training on the equipment before being dispatched as a result they must be quick learners.
  • Rotating 7.5 hours shift - availability 7 days a week and 7 AM to midnight
  • Primarily for retail/ break-fix services 

Knowledge, Skills, and/or Abilities Required:

  • Have at 1 – 2 years of field service experience doing hardware rollouts, refreshes, and other deployment-related activities
  • Have at 1 – 2 years of desk side support experience
  • Have strong internetworking and troubleshooting skills
  • Have A+ certification
  • May have other vendor certifications from Cisco, Microsoft and/or from OEMs (Dell, Toshiba, Lenovo, HP)
  • Must be a self-starter and have the ability to manage multiple tasks
  • Exceptional customer service skills
  • Good communication skills
  • Ability to work independently or as part of a team
  • Ability to complete tasks effectively with minimal supervision
  • Must have a minimum of a Diploma from a recognized IT program
  • Networking, Mechanical, and ATM experience will be an asset
  • POS and/or Self Checkout equipment experience is mandatory
  • Technicians will be assigned to Break Fix and PMs calls


Tools required, standard technicians’ tools:

  • Side cutters
  • Allen Keys
  • Pliers
  • Measuring Tape
  • MultiBit Screwdriver
  • 12.7/16 wrench or wrench set