Second Level Field Maintenance Technician (Lower Mainland)

  • Location

    Vancouver, Canada

  • Sector:

    IT Support & Tech

  • Job type:


  • Contact:

    Tavia Delisser

  • Job ref:


  • Published:

    over 2 years ago

  • Duration:


  • Expiry date:


  • Startdate:


Title: Level 2 Field Maintenance Technician – Lower maindland

Type: 3 weeks contract

Location: North Vancouver, Delta, Abbotsford and Burnaby

Schedule: Rotation shifts: You will work various and rotating shifts between 7 AM to Midnight, 7 days per week

Start: October 15, 2019

Mandatory requirement:

  • MUST have field service repair experience in either or all PCs, POS and ATM
  • MUST have reliable transportation. Technicians will be compensated for mileage.
  • Must be bilingual – English and French


  • Technicians MUST have a car and will be driving between locations
  • There could be deployment on POS, ATMs and any break-fix requirements, the technicians will be provided one-week training on the equipment before being dispatched as a result they must be quick learners.
  • Rotating 7.5 hours shift - availability 7 days a week and 7 AM to midnight
  • Primarily for retail/ break-fix services

Knowledge, Skills, and/or Abilities Required:

  • Have at 1 – 2 years of field service experience doing hardware rollouts, refreshes, and other deployment-related activities
  • Have at 1 – 2 years of desk side support experience
  • Have strong internetworking and troubleshooting skills
  • Have A+ certification
  • May have other vendor certifications from Cisco, Microsoft and/or from OEMs (Dell, Toshiba, Lenovo, HP)
  • Must be a self-starter and have the ability to manage multiple tasks
  • Exceptional customer service skills
  • Good communication skills
  • Ability to work independently or as part of a team
  • Ability to complete tasks effectively with minimal supervision
  • Must have a minimum of a Diploma from a recognized IT program
  • Networking, Mechanical, and ATM experience will be an asset
  • POS and/or Self Checkout equipment experience is mandatory
  • Technicians will be assigned to Break Fix and PMs calls

Tools required, standard technicians’ tools:

  • Side cutters
  • Allen Keys
  • Pliers
  • Measuring Tape
  • MultiBit Screwdriver
  • 12.7/16 wrench or wrench set