Scrum Master

Location Toronto, Canada
JobType Permanent
Reference 13893

Position:     Scrum Master

Type:          Full Time

Location:    Downtown Toronto, ON


Our client currently seeks a Scrum Master to assist in the delivery of high-profile products and streams, as well as, be responsible for the adoption and implementation of Agile values and principles during their agile transformation.


  • Build relationships with delivery partners, removing impediments and driving the work of an innovative team that are at the outset of an agile transformation.
  • Lead and mentor team members while actively contributing to the delivery approach and processes.
  • Providing coaching and support to the team on agile principles and values and ensure adherence to them.
  • Introducing new and advanced practices to help the team improve and become more efficient.
  • Applying techniques for effective workflow management (e.g. Kanban or Scrum Boards)
  • Providing support to the team in a servant leader style and help define the delivery model of the future
  • Overseeing and/or facilitating the day-to-day the Agile ceremonies
  • Working with core team members to ensure that all elements of the sprints are planned and delivered in accordance with team velocity
  • Continuously refining and improving quality of stories ensuring business value and acceptance criteria are clearly articulated
  • Collaborating with other teams and scrum masters to manage cross dependencies and sequencing of deliverables
  • Expediting issues resolution, negotiating and influencing people at all levels to ensure the impediments are resolved in a timely manner
  • Working closely with business partners to ensure all approved project initiatives are resourced accurately and timely


  • 5+ years’ experience in a Scrum Master position, preferably on the digital or mobile side of retail, in an Agile environment.
  • University degree in Business Administration, Computer Science, or a related field.
  • Scrum Master Certification is a must have.
  • Understanding of product delivery and how the backend of a product is built and works.
  • Exposure to Agile software tools such as Atlassian, Jira and Confluence.
  • Experience with web, e-Commerce and mobile technologies is a nice to have.
  • Skilled negotiator and navigator with ability to calmly and resourcefully challenge situations, roadblocks, ambiguity, conflicts and change requests.
  • Detail-oriented to accomplish milestones and able to find pragmatic solutions to problems.
  • Expertise in working closely with internal and external stakeholders to identify challenges and develop effective strategies to realize visions and increase adoption of agile principles.
  • Excellent communicator in formal, informal, large, small, verbal and written communications.
  • Ability to anticipate, understand and respond to the needs of internal and external project partners.
  • Forward thinker and can innovate solutions to keep the project and business moving forward.
  • Enthusiasm for working in a transforming environment and excited to lead and implement growth and opportunity.
  • Excellent collaborator flexible and open to the ideas of others.