Post-production Specialist

  • Location

    Montreal, , Canada

  • Sector:

    Software LifeCycle

  • Job type:

    Permanent

  • Contact:

    Lorena Perry

  • Job ref:

    15235

  • Published:

    about 2 months ago

  • Duration:

    0.0

  • Expiry date:

    2021-08-24

  • Startdate:

    2021-08-16

  • Job: Post-production specialist
  • Start date: ASAP
  • Work: Remote work 100% (legally able to work in Canada)

Role

You will be responsible for maintaining the platform Service Reliability and be part of shaping its future.

 

Responsibilities

  • Monitor, investigate and solve incidents in our production systems using .NET Framework
  • Optimize and prepare our processes and tools to improve its efficiency and scalability.
  • Support to our Customer Management team and help them on complex investigations on incidents related to the software behaviour
  • Document and share knowledge about the different processes improved and problems fixed
  • Monitor, measure and maintain our Service Level Objectives and Key Performance Indicators
  • Creating new KPIs and automatic warnings/tickets to improve production coverage
  • Fixing codes based on warnings and automatic tickets generation upon crashes in production
  • Create and code new stories to enhance the production code reliability

About you

  • 5+ years of experience working with .NET Framework (C#)
  • Strong experience with Relational Databases and Entity Framework
  • Experience in web-scraping (great asset)
  • Experience scaling web applications
  • ElasticSearch/Kibana
  • Web API - REST API
  • HTML - CSS - JS
  • SQL Server - TSQL Query
  • Coachability: the ability to absorb and apply coaching
  • Intelligence: the ability to apply causal reasoning
  • Problem-solving: the ability to find solutions through effective researching
  • Work ethic: proactively pursuing the dev team mission with a high degree of energy and daily activity