Point of Sale Terminals Repair Technician (Team Lead)

  • Location

    Mississauga, Canada

  • Sector:

    IT Support & Tech

  • Job type:

    Permanent

  • Contact:

    Lorena Perry

  • Job ref:

    13943

  • Published:

    8 months ago

  • Duration:

    0.0

  • Expiry date:

    2020-02-19

  • Startdate:

    2020-02-03

Job Title: Point of Sale Terminals Repair Technician (Team Lead)
Type: Permanent
Location: Mississauga, ON
Starts: February 3rd, 2020

Type: Permanent

Overview:

Our client is looking a POS Repair Technician who will be responsible for repairing different terminal models and manufactureres.

 

Responsibilities

  • Triaging terminals - analyzing and diagnosing terminals
  • Validading customer complaints
  • Obtaining repair parts
  • Repairing the terminals (e.g. loading software, replacing components, soldering parts etc)_ following manufacturer standards and procedures
  • Recording and logging procedures and parts
  • Report recurring issues, quality issues and offer improvement suggestions
  • Record repair procedures
  • Train peers

Qualifications

  • Previous 2-3 years experience repairing POS Terminals
  • Skilled and experienced in practices, methods, materials, tools and equipment of electronic technician trade
  • Maintain and repair typical electronic systems
  • Order and receive parts and components
  • Utilization of system utilities, networking and verification tools to diagnose equipment
  • Tracking, reviewing and logging repairs

Educations and Other Requirements

  • Post secondary education in Computer Science /IT or related field of study
  • Experience troubleshooting and repairing POS hardware and software
  • 1-2 years experience in the payment industry required
  • Knowledge of support tools
  • Fluent in English (reading, writing and verbal)