Job Title: Point of Sale Terminals Repair Technician (L3)
Type: Permanent
Location: Mississauga, ON
Starts: September 2020
Ends: Permanent
Overview:
Our client is looking a POS Repair Technician who will be responsible for repairing different terminal models and manufacturers.
Responsibilities:
- Triaging terminals - analyzing and diagnosing terminals
- Validating customer complaints
- Obtaining repair parts
- Repairing the terminals (e.g. loading software, replacing components, soldering parts etc.), following manufacturer standards and procedures
- Recording and logging procedures and parts
- Report recurring issues, quality issues and offer improvement suggestions
- Record repair procedures
- Train peers
Qualifications
- Previous 2-3 years experience with printed circuit boards and repairing POS Terminals;
Skilled and experienced in practices, methods, materials, tools and equipment of electronic technician trade - Maintain and repair typical electronic systems
- Order and receive parts and components
- Utilization of system utilities, networking and verification tools to diagnose equipment
Tracking, reviewing and logging repairs
Educations and Other Requirements
- Post secondary education in Computer Science /IT or related field of study
- Experience troubleshooting and repairing POS hardware and software
- 1-2 years experience in the payment industry required
- Knowledge of support tools
- Fluent in English (reading, writing and verbal)