Order Processing Administrator

  • Location

    Oakville, Canada

  • Sector:

    IT Support & Tech, Other Areas

  • Job type:

    Temporary

  • Contact:

    Janette Istifan

  • Job ref:

    14196

  • Published:

    about 2 months ago

  • Duration:

    48.0

  • Expiry date:

    2020-05-04

  • Startdate:

    2020-04-20

Job Title - Order Processing Administrator
Term: 12 months (Contract)
Location: Oakville, Ontario
Schedule: Monday-Friday (8:30 am to 5:00 pm)
Start Date: ASAP


Job Description:

  • Refresh management – weekly
  • Incident queue management and escalations from users – daily and a periodic reporting
  • Loaner management (image, track, ship/receive) – must be technical enough to follow a repetitive process.
  • Reporting & transparency for warranty and non-warranty repairs
  • Process oriented, capable of documenting and even designing a process
  • Assist as requested with various tasks – tasks will be related to activities described above.
  • Strong customer-oriented attitude is a must
  • MS Office tools knowledge: Excel, PowerPoint, and Word.
  • Knowledge of SharePoint in creating lists
  • Knowledge of Excel VLOOKUP and pivots.
  • Some knowledge of Service Now, desirable not necessary
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