Oracle SBC Engineer

  • Location

    Toronto, Canada

  • Sector:


  • Job type:


  • Contact:

    Dhara Majmundar

  • Job ref:


  • Published:

    about 2 years ago

  • Duration:


  • Expiry date:


  • Startdate:


  • Job Title:   Oracle SBC Engineer
  • Type:          Contract (6 months)
  • Location:     Downtown Toronto, ON

Job Description

Our client is currently looking for an Oracle SBC (Session Border Controller) Engineer with hands on experience in installations, up-grades, support and clean-ups of existing SBC’s for a 6 months contract Downtown Toronto, ON.


  • Work directly with Security and Telecommunications, Wireless, and Data Services Divisions to deploy Oracle Session Border Controller (SBC) solutions.
  • Testing of Oracle SBC, SIP to Integrated Access Devices (IADs), and SIP to PBX technologies.
  • Implementation and support of Oracle SBC hardware & software.
  • Perform system maintenances, upgrades and migrations.
  • Provide input to the problem management process, including assessing and evaluating software and hardware anomalies.
  • Support the root cause analysis efforts to determine problems and develop remediation activities.
  • Interface with vendor support service groups to ensure proper support during outages or periods of degraded system performance.
  • Address Tier III escalation issues.


  • Bachelor degree in a Computer Science/Computer Engineering related discipline or 8+ years of experience in lieu of degree.
  • 5+ years IT Security/Network Engineering Support experience (Tier II, Tier III, network infrastructure implementation and maintenance)
  • Expert experience with Oracle Session Border Controllers (4 to 5 years minimum)
  • Experienced with performing root cause analysis, risk identification, and risk mitigation.
  • Strong understanding of routing/switching technologies, IP addressing/subnetting, and network traffic analysis/troubleshooting.

Technical Skills

  • Working knowledge of Oracle SBC and EOM products

Nice to have

  • Oracle Communications Session Border Controller Implementation Essentials certification (Exam code: 1Z0-400)

Soft Skills

  • Interpersonal skills including the ability to collaborate effectively,
  • Self-awareness, and
  • Excellent written and Oral communications.