Mid Level Desktop technicians (L3)

  • Location

    Toronto, Canada

  • Sector:

    IT Support & Tech

  • Job type:


  • Contact:

    Mithra Raveendran

  • Job ref:


  • Published:

    8 months ago

  • Duration:


  • Expiry date:


  • Startdate:


Job Title: Mid Level Desktop technicians (L3)
Type: Contract - 12 month (possibility of extension, 1 resource will go to permanent)
Location: Toronto, ON
Starts: November 30, 2020

Ends: November 30, 2021 (12 months)
Shifts: Some shifts may be required

Job description:

  1. Assist in the migration and support of users in the Toronto location (possible multiple locations in Toronto)
  2. Assist and support users once migration is completed for deskside support
  3. Build image, build up of new laptop units for end users
  4. Provide troubleshooting and problem solving for end users when required


Skills Required

  1. Previous experience in all facets of loading and building a desktop from out of the box
  2. Microsoft skills background Win 10/Office 365
  3. Experience in migration/back-up of data
  4. Experience in dealing closely with end user one on one
  5. Good communication skills written and verbal and professional attitude
  6. Strong people skills
  7. Punctual, detail oriented and ability to listen and follow instructions