L4 Support Technician - Remote

  • Location

    Toronto, Canada

  • Sector:

    IT Support & Tech

  • Job type:


  • Contact:

    Archana Namasivayam

  • Job ref:


  • Published:

    7 months ago

  • Duration:


  • Expiry date:


  • Startdate:


Job Title: English Speaking Remote Desktop Lead Technician for Help Desk
Start Date: ASAP
End Date: February 26th 2021
Duration: 6 weeks
Location: Toronto, ON

Skills Required
  • English speaking remote technician
  • MS Office 365 install, migration and back up
  • Provide direction and guidance to other team members as needed
  • 5+ years of hardware, software (Windows 7/10), end user support experience
  • Ability to help and support a remote new user from start up
  • Tech savy and  ability to work remote
  • Speak and communicate clearly with end users
  • Previous remote support and help desk experience
  • Professional, polite and a good listener
  • Needs to be able to work in a quiet and professional home office setting
  • Bilingual - french is an asset