Job Description
Our industry leader client is looking for a Senior Desktop IT Technician in Mississauga. PFB required details and apply if interested:
Start/End Date: March 2020
Location: Mississauga, ON
Responsibilities
- Perform deskside support services installing and troubleshooting of hardware, desktop software and network related issues
- Provide 2nd or 3rd level Help Desk support
- Handle software installation/support/upgrades
- Respond/update/close calls in ticketing system CDM
Knowledge, Skills, and/or Abilities Required
Have 2 years of experience related to PC/laptop deployment
Must complete a daily sign off sheet with a digital picture of a completed status of each workstation
Have Win 7 to Win 10 migration experience
Knowledge and experience in utilizing MS tools
Ability to migrate data and image desktops from the network
Ability to trouble-shoot and work with end users in a professional manner
Ability to load apps from network
Ability to follow and scripts and direction on installation/migration process
Ability to update progress, status reports on-line, daily as instructed
Must be A+, Network+ & MCSE certified
Personal Skills required: Leadership, organizational, communications - written & verbal, professional appearance