L3 Sr. Desktop IT Technician - CN Rail Winnipeg

  • Location

    winnipeg, Canada

  • Sector:

    IT Support & Tech

  • Job type:


  • Contact:

    Frank Palmieri

  • Job ref:


  • Published:

    over 1 year ago

  • Duration:


  • Expiry date:


  • Startdate:


Position: Mid Level Desktop I.T technician 

Required Resources: 1

Start/End Date: November 25th, 2019 to December 27, 2019

Location:  821 Lagimodiere Blvd R2J 0T8, Winnipeg MB


Personal Skills:

Leadership, organizational, communications, written & verbal  

Certs/Credentials: A+, Network+ & MCSE

Experience: 3 to 5 years of PC/laptop deployment experience and 2-3 years + in I.T role & performing similar roles at end users  

Scope of Work:

Migration, refresh & support of new laptops with docking stations.

Technical Qualifications:

-Have a minimum of 2-3 years of Windows migration experience

-Have Win 7 to Win 10 migration experience

-Knowledge and experience in utilizing MS-SCCM tools for migration

-Ability to migrate data and image desktops from the network

-Ability to trouble-shoot and work with end users in a professional manner

-Ability to load apps from network

-Ability to follow and scripts and direction on installation/migration process

- Ability to follow direction and operations steps in manuals

- Understand when to escalate and ask for help

- Ability to trouble-shoot and solve basic desktop issues

-Ability to update progress, status reports on-line, daily as instructed

- Due to the nature of the end user (CN Rail) there may be a need for on site safety training before starting any work.