L1. Desktop IT Technician

  • Location

    Ottawa, Canada

  • Sector:

    IT Support & Tech

  • Job type:


  • Contact:

    Frank Palmieri

  • Job ref:


  • Published:

    over 1 year ago

  • Duration:


  • Expiry date:


  • Startdate:


Job Title: L1 IT Desktop Technician

Type: Contract - 3 months
Ottawa, Canada

Start Date: February 3rd, 2020

End Date: May 29th, 2020

Description of tasks include:

  • Basic Level 1 tech, 1 year experience
  • Open and close PC and laptop boxes,
  • Connect devices to power and network
  • Preform simple set up tasks in system BIOS
  • Add labels as required by process
  • Ability to count
  • Ability to follow instruction

Knowledge, Skills, and/or Abilities Required

  • Have less than 1 year of deskside support experience
  • Have basic networking and troubleshooting skills
  • Working towards A+ certification
  • Must be a self-starter and have the ability to manage multiple tasks
  • Exceptional customer service skills
  • Good communication skills
  • Ability to work independently or as part of a team
  • Ability to complete tasks effectively with minimal supervision
  • Must be available to work flexible work schedules
  • Must have a minimum of a Diploma from a recognized IT program