Second Level Maintenance Technician (SLM)

  • Location

    London, Canada

  • Sector:

    IT Support & Tech

  • Job type:


  • Contact:

    Junior Cassar

  • Job ref:


  • Published:

    over 1 year ago

  • Duration:


  • Expiry date:


  • Startdate:


Title: IT Field Maintenance Technician – London, ON

Type: Contract 3 months

Location: London, Ontario, N5X 1X9

Start: January 27th, 2020

Ends: April 24th, 2020 (possibility of extension)


Technicians MUST have a car and will be driving between locations
There could be deployment on POS, ATMs and any break fix requirements, the technicians will be provided one-week training on the equipment before being dispatched as a result they must be quick learners. Primarily for retail/ break fix services

Knowledge, Skills, and/or Abilities Required:

  • Have at 1 – 2 years of field service experience doing hardware rollouts, refreshes, and other deployment related activities
  • Have at 1 – 2 years of desk side support experience
  • Have strong internet working and troubleshooting skills
  • Have A+ certification
  • May have other vendor certifications from Cisco, Microsoft and/or from OEMs (Dell, Toshiba, Lenovo, HP)
  • Must be a self-starter and can manage multiple tasks
  • Exceptional customer service skills
  • Good communication skills
  • Ability to work independently or as part of a team
  • Ability to complete tasks effectively with minimal supervision
  • Must have a minimum of a Diploma from a recognized IT program
  • Networking, Mechanical and ATM experience will be an asset
  • Standard tools- for example
  • POS and/or Self Checkout equipment experience is mandatory
  • Technicians will be assigned to Break Fix and PMs calls

Tools required, standard technicians’ tools:

Side cutters
Allen Keys
Measuring Tape
Multibit Screwdriver

12.7/16 wrench or wrench set