Title: IT Field Maintenance Technician – London, ON
Type: Contract 3 months
Location: London, Ontario, N5X 1X9
Start: January 27th, 2020
Ends: April 24th, 2020 (possibility of extension)
Responsibilities:
Technicians MUST have a car and will be driving between locations
There could be deployment on POS, ATMs and any break fix requirements, the technicians will be provided one-week training on the equipment before being dispatched as a result they must be quick learners. Primarily for retail/ break fix services
Knowledge, Skills, and/or Abilities Required:
- Have at 1 – 2 years of field service experience doing hardware rollouts, refreshes, and other deployment related activities
- Have at 1 – 2 years of desk side support experience
- Have strong internet working and troubleshooting skills
- Have A+ certification
- May have other vendor certifications from Cisco, Microsoft and/or from OEMs (Dell, Toshiba, Lenovo, HP)
- Must be a self-starter and can manage multiple tasks
- Exceptional customer service skills
- Good communication skills
- Ability to work independently or as part of a team
- Ability to complete tasks effectively with minimal supervision
- Must have a minimum of a Diploma from a recognized IT program
- Networking, Mechanical and ATM experience will be an asset
- Standard tools- for example
- POS and/or Self Checkout equipment experience is mandatory
- Technicians will be assigned to Break Fix and PMs calls
Tools required, standard technicians’ tools:
Side cutters
Allen Keys
Pliers
Measuring Tape
Multibit Screwdriver
12.7/16 wrench or wrench set