IT Deployment Project Manager

Location North York, Canada
JobType Temporary
Salary
Reference 14794

Job Title: IT Deployment Project Manager

Duration: 6 months contract.

Location: Toronto, ON

Job Description Details:

  • Project Manager: Defines project value proposition, work plan, resource needs, timeline and budget for global projects. Manages resources (i.e., capital requirements and human capital, etc.) to complete the project, on time, within scope, and on budget.
  • This is a customer facing position, working directly with our customers to deploy hardware and/ or OS updates throughout their environment. Identifying processes and procedures for technicians, overseeing or managing onsite technicians, developing end user communications, site readiness, reporting, tracking\monitoring and adjusting processes as needed. Work directly with engineers to ensure data migration tools are working properly and updating work orders, hold on-boarding and training call for technicians to ensure successful deployments onsite. Piloting processes and procedures and managing against a defined budget and timing assumptions.
  • Speaks clearly and has concise communication skills (bilingual a huge plus)
  • Ability to manages programs with multiple workstreams that are interdependent and global deployments
  • Manages risk logs, issues and actions, communication plans
  • Manages partner spend, customer invoicing and able to forecast revenue accurately
  • Ability to interface and manage customer expectations
  • Passion and motivation to learn and drive solutions
  • Ability to think outside of the box to solve problems
  • Able to learn tools and processes quickly and takes initiative
  • Full management of cost and overall budget
  • Technical background/ knowledge within EUC
  • Ability to manage details (developing technicians schedule, building site readiness process)
  • Ability to self-manage to complete tasks on time
  • Able to travel as needed
  • Experience in client deployment and developing processes and procedures at the client level
  • Ability to clearly communicate – Must speak clear English.
  • Strong understanding/ knowledge of End User Computing (EUC) (SCCM, applications, data migration, Operating Systems, etc.)
  • Clear understanding of IT infrastructure that EUC is dependent upon
  • Ability to understand how planning/ process decisions impact users, technicians and supporting project team members
  • Ability to collaborate with other organizations and\or PMs to understand impact/ dependencies
  • Ability to develop detailed processes to execute upon
  • Ability to self-manage to complete tasks on time