Inside Service Coordinator

  • Location

    Vaughan, Canada

  • Sector:

    Other Areas

  • Job type:

    Temporary

  • Contact:

    John Jaikaran

  • Job ref:

    12639

  • Published:

    2 months ago

  • Duration:

    48.0

  • Expiry date:

    2019-04-28

  • Startdate:

    2019-04-01

 

Job Title: Inside Service Coordinator

Duration: 12 month Contract

Start: April 2019

Location: Highway 7 & Highway 27, Vaughan, Ontario

Schedule: 9am to 5pm – 40 hrs per week

 

Overview:

Our client is looking a Inside Service Coordinator to provide support to the Sales team, organizing deliverables and scheduling service calls on daily basis.

 

Responsibilities:

Preparation of monthly Preventative Maintenance schedules

Schedule Cooling, UPS Power systems, Fire, Room Cleaning, Thermo-scans, Generator service calls

Follow up/Obtain missing service paperwork/reports from supplier and contractors

Review completed work orders for completeness, work summaries, labour and client signatures.

Acquiring any missing information and/or close for further reconciliation.

Coordinate the completion of scheduled and unscheduled service and maintenance work through field technicians and sub-contractors to meet service quality and responsiveness targets.

Move/manage all reports to customer files on server

Oversee shipping/deliveries

Obtain supplier pricing and prepare service quotes

 

Must have skills:

Proficient in the use of Microsoft Office (Word, Excel and Outlook)

Knowledge in either HVAC, cooling systems, generators, power units, data centers, server rooms and UPS.

Skilled at multitasking in a fast-paced environment and support team members Strong interpersonal skills supporting team members and management goals Diligent at follow up as required to secure client satisfaction

Detailed oriented and efficient in client communications