First Level Maintenance Technician - Mississauga

  • Location

    Mississauga, Canada

  • Sector:

    IT Support & Tech, Other Areas

  • Job type:

    Temporary

  • Contact:

    Archana Namasivayam

  • Job ref:

    13743

  • Published:

    9 months ago

  • Duration:

    12.0

  • Expiry date:

    2019-12-16

  • Startdate:

    2019-11-25

Title: First Level Field Maintenance Technician

Type: 3 Month Contract - (high possibility of extension)

Location: Mississauga, GTA Area

Schedule:5 days/week on Rotation shifts: You will work various and rotating shifts between 7 AM to Midnight, 7 days per week

Start: ASAP

Mandatory requirement:

  • MUST have own vehicle and valid driver's license.
  • MUST have field service repair experience in either or all PCs, POS and ATM

Responsibilities:

Technicians MUST have a car and will be driving between locations

There could be deployment on POS, ATMs and any break-fix requirements, the technicians will be provided one-week training on the equipment before being dispatched as a result they must be quick learners.

Rotating 8 hours shift - availability 7 days a week and 7 AM to midnight

Primarily for retail/ break-fix services

Knowledge, Skills, and/or Abilities Required:

  • Have at least 1 year of field service experience doing hardware rollouts, refreshes, and other deployment-related activities
  • Have at least 1 year of desk side support experience
  • Have strong internetworking and troubleshooting skills
  • Have A+ certification
  • May have other vendor certifications from Cisco, Microsoft and/or from OEMs (Dell, Toshiba, Lenovo, HP)
  • Must be a self-starter and have the ability to manage multiple tasks
  • Exceptional customer service skills
  • Good communication skills
  • Ability to work independently or as part of a team
  • Ability to complete tasks effectively with minimal supervision
  • Must have a minimum of a Diploma from a recognized IT program
  • Networking, Mechanical, and ATM experience will be an asset
  • POS and/or Self Checkout equipment experience is mandatory
  • Technicians will be assigned to Break Fix and PMs calls

Tools required, standard technicians’ tools:

  • Side cutters
  • Allen Keys
  • Pliers
  • Measuring Tape
  • Multibit Screwdriver
  • 12.7/16 wrench or wrench set