Title: First Level Field Maintenance Technician
Type: 3 Month Contract - (high possibility of extension)
Location: Mississauga, GTA Area
Schedule:5 days/week on Rotation shifts: You will work various and rotating shifts between 7 AM to Midnight, 7 days per week
Start: ASAP
Mandatory requirement:
- MUST have own vehicle and valid driver's license.
- MUST have field service repair experience in either or all PCs, POS and ATM
Responsibilities:
Technicians MUST have a car and will be driving between locations
There could be deployment on POS, ATMs and any break-fix requirements, the technicians will be provided one-week training on the equipment before being dispatched as a result they must be quick learners.
Rotating 8 hours shift - availability 7 days a week and 7 AM to midnight
Primarily for retail/ break-fix services
Knowledge, Skills, and/or Abilities Required:
- Have at least 1 year of field service experience doing hardware rollouts, refreshes, and other deployment-related activities
- Have at least 1 year of desk side support experience
- Have strong internetworking and troubleshooting skills
- Have A+ certification
- May have other vendor certifications from Cisco, Microsoft and/or from OEMs (Dell, Toshiba, Lenovo, HP)
- Must be a self-starter and have the ability to manage multiple tasks
- Exceptional customer service skills
- Good communication skills
- Ability to work independently or as part of a team
- Ability to complete tasks effectively with minimal supervision
- Must have a minimum of a Diploma from a recognized IT program
- Networking, Mechanical, and ATM experience will be an asset
- POS and/or Self Checkout equipment experience is mandatory
- Technicians will be assigned to Break Fix and PMs calls
Tools required, standard technicians’ tools:
- Side cutters
- Allen Keys
- Pliers
- Measuring Tape
- Multibit Screwdriver
- 12.7/16 wrench or wrench set