Title: IT Field Maintenance Technician – Mississauga, ON
Type: Contract 6 months (possibility of extension)
Location: Mississauga, Ontario, L5N 2E2
Schedule:
Rotation shifts: You will work various and rotating shifts between 7 AM to Midnight, 7 days per week. The schedule is 5 consecutive days/week
Start: March 9th, 2020
Responsibilities:
There could be deployment on POS, ATMs and any break-fix requirements, the technicians will be provided one-week training on the equipment before being dispatched as a result they must be quick learners. Primarily for retail/ break-fix services
Knowledge, Skills, and/or Abilities Required:
- Technicians MUST have a car and will be driving between locations
- Have at least 1 year of field service experience doing hardware rollouts, refreshes, and other deployment-related activities
- Have at least 1 year of desk side support experience
- Have strong internetworking and troubleshooting skills
- Have A+ certification
- May have other vendor certifications from Cisco, Microsoft and/or from OEMs (Dell, Toshiba, Lenovo, HP)
- Must be a self-starter and can manage multiple tasks
- Exceptional customer service skills
- Good communication skills
- Ability to work independently or as part of a team
- Ability to complete tasks effectively with minimal supervision
- Must have a minimum of a Diploma from a recognized IT program
- Networking, Mechanical, and ATM experience will be an asset
- Standard tools- for example
- POS and/or Self Checkout equipment experience is mandatory
- Technicians will be assigned to Break Fix and PMs calls
Tools required, standard technicians’ tools:
- Side cutters
- Allen Keys
- Pliers
- Measuring Tape
- Multibit Screwdriver