Desktop Technician

  • Location

    Montreal, Canada

  • Sector:

    IT Support & Tech

  • Job type:

    Temporary

  • Contact:

    Tavia Delisser

  • Job ref:

    15359

  • Published:

    2 months ago

  • Duration:

    2.0

  • Expiry date:

    2021-11-22

  • Startdate:

    2021-11-22

Job Title: Desktop Technician

Type: Contract

Location: Montreal Quebec

Duration: 2 Weeks

Start Date: November 22, 2021

End Date: December 3, 2021

Days/Hours: Monday to Friday/ 8:00 AM to 5:00 PM

Hours/Week: 40

*Must be fully vaccinated*

Responsibilities:

  • Perform IMAC (installs, moves, add, changes) services on hardware such as desktops, laptops, tablets, flat panel monitors, printers, point of sale (POS) + peripherals, routers, firewalls, switches, & access points
  • Perform desktop and COTS (custom-off-the-shelf-software) installation/upgrades including staging & imaging
  • Provide break-fix services
  • Perform 1st level deskside support troubleshooting & remediating hardware, software, & network related issues for end users
  • Perform LAN & internetworking related activities
  • Handle bench repairs & remedial maintenance
  • Deal with 3rd party IT vendors as required
  • Manage IT asset inventory as required

Knowledge, Skills, and/or Abilities Required:

  • 0-1 years of hardware, software (Windows 7/10) & end user support experience
  • Have basic internetworking & troubleshooting skills
  • Must have a minimum of a Diploma from a recognized IT program
  • Working towards or have A+ certification
  • Must be a self-starter and can manage multiple tasks concurrently
  • Good customer service skills
  • Good verbal & written communication skills
  • Ability to work independently or as part of a team
  • Ability to complete tasks effectively with minimal supervision
  • Available to work flexible work schedules