Desktop Support level 3

  • Location

    Edmonton, Canada

  • Sector:

    Other Areas

  • Job type:

    Contract

  • Contact:

    Tania Sadek

  • Job ref:

    1710

  • Published:

    about 8 years ago

  • Duration:

    0.0

  • Expiry date:

    2012-06-09

  • Startdate:

    2011-06-10

  • Have 3 – 5 years of IMAC experience doing hardware roll-outs, refreshes, and other deployment related activities
  • Have 3 – 5 years of deskside support experience
  • Have 3 – 5 years of break-fix experience
  • Have strong internetworking and troubleshooting skills
  • Have A+ certification & at least one certification from either Cisco or Microsoft
  • May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP)
  • Must be a self-starter and have the ability to manage multiple tasks
  • Can act in a Team Lead capacity
  • Exceptional customer service skills
  • Good communication skills
  • Ability to work independently or as part of a team
  • Ability to complete tasks effectively with minimal supervision
  • Must be available to work flexible work schedules
  • Must have a minimum of a Diploma from a recognized IT program