Client Manager – Advisory Services Project Delivery

Location Markham, Canada
JobType Permanent
Salary
Reference 13991

Job Title: Program Manager (Delivery - OFSLL)

Type:        Permanent

Location:  Markham, ON

Job Description

Our client is currently looking for the Client Manager who will be responsible for the end-to-end relationship and deliverables for Advisory Services and Oracle Financial Services Lending and Leasing (OFSLL) clients.

Responsibilities

  • Determine the approach for new client projects and assignments.
  • Provide focused oversight on key management areas: Scheduling; Scope; Cost; Quality; Tracking and Reporting; Risk Avoidance and Management.
  • Maintaining and improving company’s Project Management Methodology and formally trains/mentors less experienced members of the team.
  • Leads functional teams or projects; provides task direction for more junior members of the team.
  • Partner with management, clients and IT development team stakeholders to define, create and execute project and business plans in a fast-paced dynamic environment.
  • Lead or support highly complex technology projects by providing strategic direction to projects, direct reports, peers and clients.
  • Develop, communicate and monitor all phases of the project life cycle including defining project deliverables, issue resolution, project implementation schedules, budgets and resource plans.
  • Manage multiple client projects in person, remotely, and across disparate sites, while maintaining consistent communication of project priorities.
  • Identify and escalate project risks and effectively communicate to leadership, project team members and clients.
  • Maintain key project documentation and create and deliver presentations to project stakeholders on project goals and plans, including periodic project status reports.
  • Work with project stakeholders to develop and refine business requirements in order to maintain project timelines and budgets.

Qualifications

  • Bachelor’s Degree in Business or related Project Management discipline
  • 10 years of large enterprise technology project management
  • Project Management Certification (PMP) is required
  • Microsoft Office Suite of products (Word, Excel, PowerPoint)
  • Microsoft Project
  • Jira
  • Zendesk
  • Oracle Financial Services Lending & Leasing (OFSLL) software
  • Microsoft Azure
  • Excellent verbal and written communication
  • Leadership and critical thinking

Note:  Travelling to local area and the HQ expected of the 50% - 75% of the time