Bilingual Senior Storage Engineer

Location Toronto, Canada
JobType Temporary
Salary
Reference 15194

Job Title: Remote Senior Storage Engineer 

Type: Contract 

Location: Remote

Duration: 11 Months (possible of revised end date)

Start Date: July 12th, 2021

End Date: July 8th, 2022

Days/Hours: Monday to Friday/ 9:00 AM to 5:00 PM

Hours/Week: 35

Overview

Responsibilities
  • Day to day operations and infrastructure management of the customer storage infrastructure.
  • Troubleshooting and solving any technical challenges that arise.
  • Mentoring and shadowing of customer staff to guide the adoption of best practices and sound process.
  • Review environment and provide recommendations on procedures, functionality, and efficiency.
  • Advise Customer staff on current environment technical direction.
  • Provide guidance & assistance on upgrades, patches, and updates.
  • Provide guidance & assistance on hardware, firmware, and software.
  • Availability, capacity, and performance audits and assist with recommended changes.
  • Perform configuration and environment reviews with customer staff.
  • Perform evaluations of new features and functionalities with customer staff.
  • Provide enhanced support escalation to OEM support team when needed.
Qualifications
  • 7+ years’ experience in Storage Engineering.
  • Experience with multiple storage environments: Pure Storage (SAN and NAS), Hitachi VSP (SAN), and NetApp (NAS).
  • Hands on experience with Pure FlashArray (SAN) and Pure FlashBlade (NAS).
  • Heavy knowledge with VMWare, physical UNIX servers, and Brocade switches/directors.
  • Ideally experience migrating customers from one storage environment to another.
  • Experience working with multiple customers or working directly for an OEM or a VAR.
  • Excellent Communication skills (written and verbal).
  • Must be bilingual English and French
  • Excellent customer service and support.