Bilingual Junior Project Administrator

  • Location

    Markham, Canada

  • Sector:

    Other Areas

  • Job type:

    Temporary

  • Contact:

    Dhara Majmundar

  • Job ref:

    12884

  • Published:

    2 months ago

  • Duration:

    40.0

  • Expiry date:

    2019-05-23

  • Startdate:

    2019-06-03

  • Position:              Bilingual Junior Project Administrator
  • Type:                   10 month contract
  • Location:             Markham

JOB DESCRIPTION:

Our client, a leader in their field, has an immediate need for a Bilingual Junior Project Administrator to join their team in Markham.  If you have previous customer service experience and enjoy working in a fast-paced environment, we want to hear from you!

Responsibilities:

  • Contact users via phone or email to reset passwords
  • Coordinate hardware distribution
  • Open/update/close incident and request tickets in ticketing tool
  • Proactively follow-up on outstanding issues with users

Requirements:

  • Bilingual with good communication skills
  • Knowledge of Windows 7 and Windows 10 operating systems is preferred
  • Strong attention to detail and good organization skills
  • Previous customer service experience
  • Ability to multitask in a fast-paced environment